Useful Documents

Customer Care

All the information for our forms in one place

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Useful Documents 

Group Claim Forms:

Group Claim form:

Medical Certificate of Illness or accident  (School purposes)

Claimants Statement-Notification of Claim (School purposes)

Annual check up referral form:

Individual Claim Forms:

Medical certificate of illness or accident (CL3B4B):

Claimant Statement due to Accident or Illness (CL4A3A):

Fast claim Accident & Health:

Employer statement (CL107):

Notification of claim (CL101):

Notification of impatient claim (CL13)

SEPA current immediate cancellation order:

SEPA immediate charge order:

Unpaid Life Premium/ Personal Accident:

Terms of acceptance of unprecient premiums after the expiry period of life insurance:

Terms of acceptance of unpayed insurance after the expiry period of grant personal accidents:

Electronic payments for insurance payments:

  • English Version
  • Greek Version

Bank of Cyprus - General Accounts:

Personal Accident policies (PA2):

Absolute Assignment (PS7):

Release of Assignment (PS9):

Loan request (PS13):

Request for Insurance Amendment (PS14):

Application for change of Life and Personal Accident policies (PS29):

Request for surrender (PS30A):

Request for maturity - Deferred annuity product (PS30B):

Request for Surrender (PS30C):

Request for amendment and addition to Unit Link (PS50):

Request for full surrender Alico Life Invest Plus Multiglobal Invest (PS60):

Health Certificate Particulars (UND12):

Request for partial surrender Alico Life Invest Plus Multiglobal Invest (PS70):

Change of Address:

Group insurance enrollment form - life medical:

Notice of change for existing insureds:

Group insurance enrollment form - Personal accidents:

Group insurance enrollment form - Personal accidents for schools:

MetLife Right to Access Request Form

MetLife Right to Erasure Request Form

MetLife Right to Object Request Form

MetLife Right to Portability Request Form

MetLife Right to Rectificate Request Form

MetLife Right to Restrict Request Form

Contact Us

You can submit all requests regarding the Marketing & Communication Department electronically to cymarketing@metlife.com

Contact Us

You can submit all requests regarding the Sales Support Department electronically to cysalessupport@metlife.com

Form for insurance from 15,000 EUR and over:

UND22 Amendment to application for insurance:

UND54 Confidential financial statement:

SEPA Direct Debit mandate:

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